New Bank

Our old bank is now completely changed. It was acquired by National City Bank. We were given plenty of notice of the change which happened in early February.

We were assured by the branch we use that our accounts would be grandfathered. So far, no change. Tiny interest income on checking and not much more on our passbook.

Many of the faces at our location are the same. The forms are different. The receipts are different. The website I use to check our accounts is different but the transition was smooth.

The only problem. The receipts. To save paper or maybe because it's easier, the teller gives one receipt for all transactions presented.

This is a problem. I now give the teller one transaction at a time and request a receipt.

Why a problem? Last week when I made a deposit for my work and a deposit into our personal passbook. I expected one receipt as the passbook has always been my receipt.

The receipt for the boss' account had full details of my account, my deposit, and my balance listed right above the company's deposit! I did not check while I was in the bank because I wasn't expecting a problem.

Now, I'm holding off. When the boss' bank statement comes and balances perfectly, I can quit "forgetting" the receipt. That should happen this week.

I will always hand the teller one transaction at a time and get one receipt for each transaction.

My complaints to National City via their website have not been addressed.

'til later