Sunday, April 27, 2008

Phone Bill


Our phone bill came yesterday showing a late fee. I pay the cell phone bill with two checks - one from our business account and the other from our personal. We can expense Bob's cell as that's his contact number for his clients. My cell is important for our communication but not deductible.

Across the payment coupon I always write "two checks are enclosed". I quickly checked our bank accounts. The personal check did not clear the bank but the larger one for the business cell had cleared.

The cell phone company (Verizon) could not tell me their process for handling payments and had no record of the second check. He removed the late fee and I promised to mail the amount due for this month plus the amount of the smaller check which they lost ASAP.

I mailed the payments (yes, two checks) yesterday. Once again, I wrote across the payment coupon "two checks are enclosed". Unless a machine opens and processes the payments, the clerical help may not understand basic English. Plus, if they key in the amount I claim on the coupon but the enclosed payments do not total the amount claimed, the clerk could not balance for that batch entered.

Does anyone know how to communicate in Spanish "two checks are enclosed"?

'til later

No comments: